1. Accessing Pension of a Deceased Spouse

• The Next of Kin (NOK) must notify PTAD in writing, addressed to the Executive Secretary and the relevant department director.
• Required documents must accompany the notification (as listed in PTAD guidelines).
• PTAD can liaise with the bank to release any accrued pension or outstanding benefits to the NOK, if statutorily entitled.

2. Verification Process

• In-house verification is currently available at Abuja and Lagos offices, with plans to extend to other zonal offices.
• Bank statements are required for verification:
  • For complaints: from retirement date or complaint date till date.
  • No complaint: last six months.
• PTAD conducts mobile verification for sick, bedridden, very old, or infirmed pensioners, provided medical proof or documentation is submitted.

3. Upcoming Verifications

• Field verification for all pension departments has been completed (one-off).
• PTAD plans to conduct “I AM ALIVE” verification in the near future, with pensioners being notified of the schedule and procedure.

4. Reasons for Removal from Payroll
Pensioners may be removed due to:

• Incomplete or inconsistent employment or bank records
• Continuous non-payment for three months
• Discovery of overpayment
• Non-verification when required
• Lack of BVN
• Death (with NOK attaining 18 years old for benefits in certain cases)

5. Payment of Pension Arrears

• PTAD is treasury-funded, and arrears are paid in batches depending on government releases.
• Once all relevant documents are submitted and funds are available, arrears will be released.

6. Key Takeaways

• PTAD ensures pensioners’ rights are protected, including mobile support for vulnerable retirees.
• Timely submission of documentation is critical for verification, arrears, and accessing benefits.