FIFA has come under heavy criticism over ticketing arrangements for disabled supporters at the upcoming 2026 FIFA World Cup, with concerns raised about accessibility, pricing, and allocation. The charity Level Playing Field has described FIFA’s handling of the issue as “unacceptable,” highlighting the challenges disabled fans face in securing affordable tickets and adequate access at stadiums across the United States, Mexico, and Canada.

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Ticket Pricing and Accessibility Concerns

Disabled fans attending the 2026 World Cup have been told they will not have access to tickets in the lowest-priced tier of the general allocation, meaning they may face higher costs to attend matches. In addition, personal assistants accompanying disabled fans will be required to pay full ticket prices, instead of receiving free or reduced-rate admission.

FIFA has also indicated that it cannot guarantee personal assistants will be seated next to the disabled fans they are accompanying, raising concerns over the practical accessibility of matches for those with mobility or other support needs.

Tony Taylor, Chair of Level Playing Field, expressed frustration at the lack of clarity:

“This ongoing uncertainty over accessible ticketing is unacceptable. The current situation appears to expect disabled fans to gamble on cost and access. Planning, personal assistants, and pricing are vital considerations for disabled fans.”

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Charity Action and Government Involvement

After raising concerns directly with FIFA more than three weeks ago without receiving a response, Level Playing Field has escalated the issue by writing to national governing bodies and the UK Secretary of State for Culture, Media, and Sport.

Taylor added:

“Restricting access to the lowest pricing tiers and charging for personal assistants adds unavoidable, additional disability-related costs to attending. Instead of addressing the issue and communicating effectively, FIFA’s response has been to delay and ignore.”

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Background: Ticket Prices and Fan Response

FIFA has previously faced criticism for the high pricing structure of 2026 World Cup tickets. While it eventually released a limited number of “more affordable” tickets at $60 (£45) for general fans across all 104 matches, this concession has not been extended to disabled supporters.

The cost barrier has already affected England fans, who have not taken up their full ticket allocation for the semi-finals and final. Tickets distributed through the FA for the final reportedly cost around £3,094 each, making the event prohibitively expensive for many supporters.

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Call for Action

Advocates are urging FIFA to ensure that disabled fans receive equitable access to World Cup matches, including:

• Tickets in affordable pricing tiers
• Free or reduced-rate admission for personal assistants
• Guaranteed seating next to the disabled supporter
• Clear communication regarding the number of accessible spaces in stadiums

With the tournament fast approaching, the focus is on ensuring inclusivity and addressing the concerns of fans with disabilities before the kickoff.