The Indian government has issued a directive requiring all smartphone manufacturers to pre-install a state-owned cybersecurity application, Sanchar Saathi, on new mobile devices, marking a major push to enhance digital security across the country. This move aims to curb rising online scams, fraudulent activities, and the misuse of stolen mobile phones.

The directive, announced on November 28, 2025, gives phone makers 90 days to ensure that the Sanchar Saathi app—also known as the “communication companion”—comes pre-installed on all new smartphones sold in India. Notably, the government has stipulated that users cannot disable the app once installed, underlining its importance in national cybersecurity efforts.

Government Push for Cybersecurity

The Department of Telecommunications (DoT) has made it clear that the mandate is not limited to new devices. Companies are also required to roll out software updates to existing phones in circulation, ensuring that the app reaches all users.

Originally released in January 2025, the app is currently available for download, giving India’s 1.2 billion smartphone users the option to voluntarily install it. According to government statistics, the app has already been downloaded more than five million times, helping block over 3.7 million stolen or lost phones and preventing more than 30 million fraudulent connections. Additionally, the app has assisted in recovering over 700,000 lost devices since its launch.

The government highlights that the app addresses the growing threat of duplicate or spoofed International Mobile Equipment Identity (IMEI) numbers, which are unique codes assigned to each device. Such measures help prevent stolen devices from accessing mobile networks, bolstering national security and consumer safety.

Possible Pushback from Apple and Privacy Advocates

While the directive affects all smartphone manufacturers, Apple is likely to resist the order. The company has previously clashed with India’s telecom regulators over government-mandated apps and adheres to internal policies prohibiting the pre-installation of third-party software—including government-developed applications—on its devices prior to sale.

Tarun Pathak, research director at Counterpoint Research, told Reuters that Apple might attempt to negotiate a compromise, possibly by nudging users to install the app rather than mandating it outright.

Privacy experts have also voiced concerns about the directive. Mishi Choudhary, an internet advocacy lawyer, stated that the policy “effectively removes user consent as a meaningful choice,” raising questions about privacy and personal freedom in digital spaces.

Global Context: Government-Controlled Apps on the Rise

India’s move mirrors trends in other countries, such as Russia, where governments are increasingly requiring state-backed apps to combat fraud, monitor device usage, and enhance cybersecurity. Experts believe that the Indian government’s push for the Sanchar Saathi app reflects a broader global strategy to strengthen digital safety while managing the risks posed by the rapid proliferation of smartphones.

Conclusion

As India continues to lead the world in smartphone adoption, initiatives like the Sanchar Saathi app aim to secure the country’s digital infrastructure. However, the balance between user privacy and government-mandated security remains a contentious issue. The coming months will likely see debates between technology companies, privacy advocates, and regulators over the best approach to ensure both device safety and user autonomy.