The Nigeria Immigration Service (NIS) has announced scheduled system maintenance that will affect its Passport Digital Platform. The maintenance is set to take place from 12:00 a.m. on December 12 to 6:00 a.m. on December 14, 2025 (GMT).

During this period, passport applicants and the general public should expect temporary service interruptions, which may result in slow response times or limited access to certain passport services. The NIS has clarified that the downtime is necessary to optimize system performance and enhance user experience.

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Details of the Maintenance

• Date and Time:
  The system downtime will run from 12:00 a.m. on December 12 to 6:00 a.m. on December 14, 2025 (GMT).
• Impact on Services:
  Users may experience temporary interruptions, slower response times, or limited access to the platform’s services, including passport application and renewal processes.
• Purpose of Maintenance:
  According to the NIS, this routine maintenance is designed to enhance system efficiency, ensuring that the Passport Digital Platform continues to meet security and service delivery standards.

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NIS Appeals for Understanding

In its public notice, the Nigeria Immigration Service appealed to the public for patience and understanding during the downtime. The NIS assured that its technical teams would work tirelessly to restore services within the specified timeframe.

For users needing assistance during this period, the NIS has provided contact details:

• Support Email: [email protected]
• Social Media: Reach out via NIS’s verified social media accounts for immediate help.

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Public Notice Summary

• Service Period:
  From December 12 to December 14, 2025 (GMT).
• Service Impact:
  Temporary disruptions, slow response times, and limited access to passport services.
• Objective:
  To optimize system performance and improve the user experience.
• Support Contact:
  Email: [email protected] or via social media.